Monday, June 10, 2019

Equity Trader Alert #2019 - 49
Migration of 2FA from SafeNet for Report HQ access


  • Action Required

Markets Impacted:

Contact Information:


Nasdaq is retiring SafeNet MobilePASS as a Second Factor Authentication (2FA) Option for Report HQ at the end of June. Existing users of the SafeNet method will need to enroll themselves into a new 2FA method to continue using Report HQ.

Current users utilizing Safenet as their method for accessing Report HQ will need to choose from one of the following options:

  • Voice PIN
  • Smartphone
  • Google AUTH

To add a new 2FA method users can log onto their account here:

The linked guide on trader walk users through setting up the Voice PIN option starting on Page 10.

For 2FA issues during enrollment and after (to get help with setup, password reset, settings etc.)
please reach out to:

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Nasdaq (Nasdaq: NDAQ) is a leading global provider of trading, clearing, exchange technology, listing, information and public company services. Through its diverse portfolio of solutions, Nasdaq enables customers to plan, optimize and execute their business vision with confidence, using proven technologies that provide transparency and insight for navigating today's global capital markets. As the creator of the world's first electronic stock market, its technology powers more than 90 marketplaces in 50 countries, and 1 in 10 of the world's securities transactions. Nasdaq is home to approximately 3,900 total listings with a market value of approximately $13 trillion. To learn more, visit: