NASDAQ Privacy Statement
Effective Date: 06/21/2012
This Privacy Statement describes how your personally identifiable information is collected, used, shared, and safeguarded by NASDAQ.
Information Collection & Use
For some of the NASDAQ Web sites, you must first complete the registration form and/or create a user name and password. During registration you may be required to give contact information (such as name and email address). We only use this information to contact you about the services on our site in which you have expressed interest.
NASDAQ is the sole owner of the information collected on all NASDAQ websites. NASDAQ may collect personally identifiable information from our users at several different points on our Web site.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and billing address) and in some cases provide financial information (such as credit card number, expiration date).
We only use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Single Sign-On Services
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
From time to time, we may post testimonials on our site. We will receive permission to post any testimonials that contain personally identifiable information.
Uses of Information
NASDAQ uses the personally identifiable information you provide us to communicate with you in response to your inquiries, to provide the services you request, and to manage your account. Any personally identifiable information gathered by NASDAQ will be used for internal purposes only. NASDAQ does not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes.
Communications from the Site
Special Offers and Updates
We may occasionally send you information on NASDAQ products or services.
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out."
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. NASDAQ stores this information for the sole purpose of sending this one-time email and tracking the usage of this feature. NASDAQ must store this information to fulfill its legal obligations.
We will send you service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance or there is price change, we will send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Please see “Choice and Opt-out."
Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We store information that we collect through cookies, log files, clear gifs, to create a “profile" of your email and security portfolio preferences within the email enrollment form or account settings. We will link your personally identifiable information to your web site actions, to information in the profile, in order to provide a more accurate understanding of the web sites usage.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
NASDAQ does not share aggregated demographic information with our partners and advertisers, in ways that directly identify you.
Personally Identifiable Information
Agents and Service Providers
NASDAQ uses outside companies to process credit card purchases. These companies do not retain, share, store or use your personally identifiable information for any other purpose. If you sign up for a NASDAQ service provided by a third party under contract with us, we will share your name and the minimum information necessary for the third party to provide these services. NASDAQ.com additionally will display aggregated portfolio information on NASDAQ.com, at no time will we share or display individual portfolio information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by emailing us at the appropriate contact associated with each web site found in the contact section of this privacy statement below.
You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to help identify individual web site usage.
We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help" file.
Some third parties use Flash LSOs also known as Flash cookies, on our sites to display content based upon what you view on our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here:
Clear Gifs (Web Beacons/Web Bugs/ Embedded Pixels)
In an effort to provide users with the most relevant Web site content, we may also use embedded pixel technologies to help track site usage, these technologies are used on selected pages for the purposes of identifying unique user visits as opposed to aggregate hits. The site usage information collected by these technologies is associated with cookies and may provide data about site use by registered users of Nasdaq Web sites. This information is used to evaluate site content, navigability and composition as well as page response rates. Any data linking the information gathered by clear gifs to a user's personally identifiable information is used for internal tracking purposes only. We will not disclose or divulge such data linkages outside of NASDAQ. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. To learn more about our advertising company’s use of clear gifs, please go to http://www.omniture.com/
NASDAQ uses an outside company (CyberSource Corporation) to process credit card purchases. This company does not retain, share, store or use your personal information for any other purpose. To learn more about how CyberSource utilizes personal information, please refer to their privacy statement at http://www.cybersource.com/privacy.xml.
Third Party Advertising
We use DoubleClick and other third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. The privacy statements can be accessed from www.doubleclick.com and http://www.tribalfusion.com/TribalFusion/privacy.html
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by NASDAQ. NASDAQ is not responsible for the privacy practices of non-NASDAQ web sites linked to a NASDAQ site. We encourage you to read the privacy statements of other linked web sites when you leave our Web site. This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may update or deactivate it by contacting us at the contact information listed below.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
NASDAQ takes reasonable precautions to protect your personally identifiable information. The security of your personally identifiable information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at one of the email addresses listed below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes in this Privacy Statement
User Profile update: https://login.passport.net/ppsecure/uisecure.srf?lc=1033&id=10
Contact Info: http://www.nasdaq.com/help/contactInformation.stm
User Profile update: http://emi.nasdaq.com/Management.aspx?tab=home&page=updateUserInfo
The NASDAQ Stock Market
4 Times Square
43rd and Broadway
New York, NY 10036
This privacy statement covers the following NASDAQ websites: